865-412-1038

Frequently Asked Questions


Q: How long in advance do I have to make a reservation?
A: Reservations can be made at any time as long as the unit is available. You can reserve online as long as it is at least the day before you are renting. If wanting to rent the same day call us. We also welcome walk-ins!

Q: How much is the deductible on the insurance?
A: The deductible if you wreck or damage the vehicle is up to $2,500.

Q: Does the $2,500 deductible get charged to my credit/debit card or does a "hold" for that amount appear on my card?
A: No, this only happens in the event the vehicle is wrecked or damaged.

Q: Do I need a valid credit or debit card to rent?
A: Yes you must have a valid credit or debit card on file.

Q: Can I cancel a reservation and receive a refund?
A: With 72 hours notice full refund will be issued. If less than 72 hours notice is given, no refund will be issued.

Q: Do you have a rain policy?
A: Yes, you can reschedule for a later time in the event that it is raining. You can get a refund if there is no way for you to
reschedule during your vacation.

Q: Do I need to have a valid driver’s license to rent?
A: Yes

Q: How old do I need to be to operate the machine?
A: You need to be at least 21 years old for the Slingshot/T-Rex and 18 years old for all others.

Q: Do I have to purchase the insurance?
A: Yes, the $15 insurance addendum is required.

Q: What if the damage does not cost $2,500 and can be fixed for less than that?
A: You will only be charged for the amount of the damage and labor cost to fix the damage. We are an honest and ethical company and treat our customers like family.

Q: What if I don't have a credit or debit card?
A: You can still rent however you will have to put up a $2,500 deposit to cover the deductible in the event damage was to occur.

Q: Can I keep the vehicle overnight at my cabin if I have rented it for more than one day?
A: Yes

Q: Where can I drive the Slingshots/T-rex?
A: You can take the them anywhere in the area except on interstates.

Q: Is it Tennessee state law that drivers and passengers must wear
helmet in slingshots?
A: Yes

Q: Do you take checks?
A: We do not accept checks of any kind. Cash or credit/debit card only.

 865-412-1038

826 East Pkwy #2
Gatlinburg, TN 37738