Must have valid driver’s license and be 18+ years for UTV/Jeep and 21+ for Slingshots/Vanderhall
NOT for Off-Roading
Children are welcome!
Please bring a child seat if your child requires one.
Dog-friendly!
You need to be at least 21 years old for the Slingshots/Vanderhall and 18 years old for UTV’s and Jeeps. You must be able to provide proof of FULL coverage insurance upon pickup.
Yes
You can take them anywhere in the area except on interstates and certain areas that have aggressive potholes/rocky terrains (Upper Tremont as an example).
Reservations can be made at any time as long as the unit is available. You can reserve online as long as it is at least the day before you are renting. If wanting to rent the same day call us. We also welcome walk-ins!
Pet Clause
We are NOT held responsible for any potential harm to your animals. Excessive hair/bathroom issues will result in a $200 cleanup fee. Any rips or tears resulting from pet damage will be assessed for a damage fee in accordance to the severity of damage. This fee refers to ALL rental units.
Jeeps
Customer must provide a blanket or covering that will cover the entire area the pet may be.
Slingshots/Vanderhall
Small Dogs are allowed. Seat must have a covering. Animal must be tethered or held in place during the ride.
UTV
Customer must provide a blanket or covering that will cover the entire area the pet may be.
Yes, you can reschedule for a later time in the event that it is raining. In the event that weather is affecting your booking, we will gladly refund your booking as long as it is 72 hours before the time of rental. Customers will receive a rain check or a gift certificate to use at a future time if booking is cancelled less than 72 hours before the time of rental.
Yes. The UTV’s must remain on roads 40mph or less. Please note that if your cabin rental is in an area where the streets are higher than 40mph, they are not allowed to be on the roads and can get ticketed.
Yes
Yes, we provide helmets free of charge for our customers.
No. Our units are not allowed to be put on a trailer or taken to areas where they are not allowed. Please remember UTV’s are medium speed vehicles which mandates them to roads 40mph and below.
All units start with a full tank of PREMIUM fuel. At the end of the rental, units must be refueled with PREMIUM fuel upon return. If the customer decides not to refuel upon return, there is a fee of $50 per unit not refueled.
Primary contract holder must be with units at all times. You cannot be a primary contract holder and let the units be left to those as additional drivers. Please be advised that our insurance covers the primary contract holder and the added additional driver(s) per our contract, ALL those that sign must be with vehicles rented and be validated. Additional drivers that are not signed at the beginning of the process and validated can potentially void the insurance leading to full replacement cost of the vehicle if flipped/damaged to the extent of non-use that day.
If you are 18yrs old to 20yrs old OR do not have full coverage insurance, then a $50 insurance policy must be purchased. If you have full coverage insurance, this must be provided at the time of rental and either shown to the employee or emailed to the facility.
Please note that if a unit is wrecked/totaled/flipped, $2500 will be automatically pulled from your credit card/debit card. There is also a $500 a day loss of rental charge if a unit is found to be unsafe for other customer use. This loss of rental charge can accumulate depending of the availability of parts to correct the problem that occurred due to negligence. Damage is assessed on a per unit basis and will vary up the severity of the damage and the unit(s) state of use.
More than likely NO it will not. Some of the other companies in the area will say your automobile insurance will cover you but this is NOT the case most of the time. Whether you rent from us or another company, please make sure you are insured. Not only does it leave you at great financial risk, it is illegal to drive without insurance. If you rent from us we have insurance that will cover you. If you have any questions please call us for more information.
The deductible if you wreck or damage the vehicle is up to $2500. Please note that the deductible is the amount of money that the insured (customer) MUST pay before our insurance company will pay the claim. There can also be a $500 DAILY “loss of rental fee” if the unit has to be taken off the fleet.
You will only be charged for the amount of the damage and labor cost to fix the damage. We are an honest and ethical company and treat our customers like family.
No, this only happens in the event the vehicle is wrecked or damaged
Yes, as a way of verifying our customers you must have full coverage automobile insurance and bring a copy of your automobile insurance card with you. We may also call the insurance company and verify your coverage in the store.
Yes, you must have a debit or credit card with a EMV chip to rent from Rocky Top Adventure Rentals. All debit and credit cards used in U.S. have the EMV chips cards now and we require it to prevent fraud. If you have any questions please contact our store at 812-412-1125.
We do not accept checks of any kind. Cash or credit/debit card only.
Customers will receive a full refund if cancellation is given 72 hours before time of rental. Customers will receive a rain check or a gift certificate to use at a future time if booking is cancelled less than 72 hours before time of rental. This rain check/gift certificate policy still stands during any unforeseen situations during the timeframe within the 72 hour time limit. Contact us by phone to cancel or inquire about a cancellation. No-shows will be charged the full price. Cancellations must be done over the phone with a employee or in-person only, social media messaging does not count toward a formal cancellation. Please note that cancellations via phone, email and/or social media during hours of closure will not be accepted. Customer is fully responsible to call when business is open during peak and winter hours. National Park Closure do not constitute a refund. We will address any early rental returns and gift card options in regards to National Park closures on site and within our policies.
Rocky Top Adventure Rentals provides a great experience at an affordable price. Therefore, any discounts or promotions MUST be authorized by RTAR or they will be invalid. There are sites with promotions regarding certain percentage discounts and gift card values which have no authority from RTAR. Some examples of these sites are: Hotdeals.com, bestbuys.com, etc. We are not held responsible for providing such promotions without authorization. We apologize for any inconvenience this may cause you and any questions need to be directed to those sites offering such promotions.
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