Will my automobile insurance cover me while renting a UTV or Slingshots/Vanderhall?
How long in advance do I have to make a reservation?
Reservations can be made at any time as long as the unit is available. You can reserve online as long as it is at least the day before you are renting. If wanting to rent the same day call us. We also welcome walk-ins!
How much is the deductible on the insurance?
The deductible if you wreck or damage the vehicle is up to $2,500.
Does the $2,500 deductible get charged to my credit/debit card or does a “hold” for that amount appear on my card?
No, this only happens in the event the vehicle is wrecked or damaged.
What if the damage does not cost $2,500 and can be fixed for less than that?
You will only be charged for the amount of the damage and labor cost to fix the damage. We are an honest and ethical company and treat our customers like family.
Do I need a debit or credit card to rent?
Can I cancel a reservation and receive a refund?
With 72 hours notice full refund will be issued. If less than 72 hours notice is given, no refund will be issued.
Do you have a rain policy?
Do I need to have a valid driver’s license to rent?
Do I have to purchase the insurance?
Yes, the $15 insurance addendum is required.
How old do I need to be to operate the machine?
You need to be at least 21 years old for the Slingshots/Vanderhall and 18 years old for all others.
Can I keep the vehicle overnight at my cabin if I have rented it for more than one day?
Where can I drive the Slingshots/Vanderhall?
You can take them anywhere in the area except on interstates.
Is it Tennessee state law that drivers and passengers must wear a helmet in Slingshots/Vanderhall?
Does Rocky Top provide helmets for the Slingshot/Vanderhall rentals?
Yes, we provide helmets free of charge for our customers.
Do you take checks?
We do not accept checks of any kind. Cash or credit/debit card only.